PARTS DEPARTMENT

“ ” Thanks for getting me in and out today, taking care of checking out my car, changing the oil, and sending me out with a clean car. Sheila Gates is the best service manager ever!

“ ” We found a GV80 3.5T in the Prestige trim that we liked. The West Houston Genesis team worked to get to the numbers we were looking for. The offer for our trade came in right at high market value and we wound up purchasing. Very great group to work with, seamless transaction and we couldn't be...

“ ” Awesome car buying experience. Joon was excellent in every aspect from day 1. Luke in finance was very thorough as well. Great customer service, highly recommend to anyone interested in a Genesis!

“ ” This is my second experience with West Katy Genesis. My service advisor was Sebastian and he is and always is amazing!! From drop off to pick up.. exceptional service! Also, Ms Bobby made sure of my loaner. She did her due diligence and went the extra mile for me and I appreciated it! Overall...

“ ” My new home for all my GV 70 needs. Sad I wasn’t able to purchase my vehicle with you all, but glad I found you. Service A+. If you’re looking to buy a Genesis, this is a place to go! Yes, there are other Genesis dealerships in Houston but the team at West Houston knows that matching A+ service...

“ ” Highly recommend! I had an excellent experience at Genesis of West Houston. Skylar was superb and truly great to work with — knowledgeable, friendly, and helpful every step of the way. I also really appreciate Luke in finance for going above and beyond to help close the deal smoothly. Thank you,...

“ ” Excellent experience purchasing a new 2026 G70. Highly recommend this Genesis dealer as the best by far in the Houston area!

“ ” My GV70 was due for a regular maintenance and computer update. These devices were done very quickly. I am very satisfied with the professionalism at Genesis of West Houston Service Department.

“ ” Just bought a GV80 and the sales dept did a great job taking care of my needs.

“ ” Alex was the best! Very friendly, addressed all my concerns, and kept me abreast of what was going on with my car every step of the way. Not only did he meet me after my car was complete, he pulled my car out front and had it waiting for me. The best customer service rep ever!

“ ” Great experience love, love, love the GV70 we purchased.

“ ” Allison, my service representative, is/was fabulous! Service was performed perfectly and ahead of schedule. Wonderful experience.

“ ” Treatment, no “pushing attitudes “, cordial excelente service!

“ ” I have a very positive experience with Daniel and his staff, being a new customer they far exceeded my expectations. Wonderful staff. I am delighted to be a customer ..they treat you so special.

“ ” The entire team at Genesis of West Houston was amazing!

“ ” The service team did an excellent job with getting my car in for service promptly and advised me of all the information necessary to provide a complete service. I was very happy with the assistance.

“ ” Absolutely the best car buying experience we have ever had. Samantha Flores is the most knowledgeable and professional salesperson we have ever had! Not pushy or like a typical car salesperson, she really was very patient, and kind, she knows her Genesis product line very well. She spent 4 hours...

“ ” I experienced an issue that prevented my car from starting. I contacted Genesis roadside assistance and they dispatched someone that was able to get my car running. I drove to Westside Genesis early Monday morning and was immediately greeted by the service advisor. They immediately transferred my...

“ ” We had a great experience at Genesis of West Houston. Andres is a great salesperson and did a wonderful job from the start. We would highly recommend this dealership and Andres to anyone interested in a Genesis vehicle.

“ ” Easiest car buying process I've ever experienced and Marcus was amazing and I think the finance guy was Luke if I'm not mistaken he was super cool As well.