“ I am now a happy member of the Genesis of West Houston family. Everyone there was professional, responsive, and knowledgeable. A great car buying experience. I love my new G-80. ”

“ Awesome vehicle (GV70), and the guys we dealt with were very good. ”

“ This is third car 2 Genesis and 1 EV Ioniq 6. ”

“ Great location. Relaxed, professional, upscale. Alison in Service was great. Highly recommend this place. ”

“ Great location. Relaxed, professional, upscale. Alison in Service was great. Highly recommend this place. ”

“ Great customer service and great service area. ”

“ I had a recall on my genesis G80 I made the appointment they got me taken care of and the staff was very nice and helpful. ”

“ Customer service is so amazing and they really go above and beyond to make you feel at ease. Highly recommended! ”

“ Avi and Ziya were AMAZING! They made my experience amazing and I left with my new car! They were patient and made sure it’s what I wanted! Make to these guys take care of you. You won’t be disappointed ”

“ Great customer service and great service area. ”

“ Genesis of West Houston provided me one of the best buying experiences of my life. The entire staff top to bottom were incredibly nice and gave us a 1st class experience. They’ve made me a customer for life. ”

“ Fair pricing and straight forward. ”

“ Ask for Joon Kim, he will get you sorted while getting you good deals. I drove in a minivan (rental) and got ignored by the salesmen! Joon provided good customer service regardless of how I walked in and that (plus a great deal) is how he closed the deal same day. ”

“ Jessie was amazing. He made the process beyond smooth and actually fun. Had a amazing attitude and very professional. Luke was very amazing and helped the payment process go by smoothly as well. Would definitely recommend 10 out of 10. ”

“ Had some AC problems and car was still under warranty and we’ve all had bad experiences with warranties but not this time. All taken care of by Sebastian who secured me a loaner while work was being completed. He communicated with me every step of the way and made sure I was completely satisfied. Normally not a big fan of dealerships but this one is different; highly recommend! ”

“ I came in to establish a service relationship after purchasing a 2024 G90 from out of state. Very professional yet personal. Well appointed and comfortable customer lounge. Large glass wall allows to see in the service area and watch you car being worked on. Excellent second to none. I wish had some photos to share, words won’t do the lounge justice. ”

“ Great customer service! The service department went above and beyond for me. I just love this place! ”

“ The best service and dealership experience I have ever had in my 59 yrs. It also helps I love my GV70 and its 5 year valet service…10 year bumper to bumper. ”

“ It is clear that everyone is working to make your visit as pleasant as possible. ”

“ Everything was wonderful. I got in and out in a timely manner, very pleased!!! I love the service. I live in Rosharon and I pass up Southwest to come to Katy Genesis because everyone is always nice and pleasant! ”