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GENESIS EXPERIENCE

We want your experience to be nothing less than exceptional, from first glance through ownership.

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Genesis of West Houston Genesis Experience

GV70
 
ELECTRIFIED GV70
103 / 88 MPG
 
G70
21 / 29 MPG
 
G80
20 / 29 MPG
 
G90
17 / 24 MPG
 
GV70
 
GV80
16 / 22 MPG
 
GV60
102 / 89 MPG
 
GV80 COUPE
16 / 22 MPG
 

Customer Reviews

Genesis of West Houston Stars

Highly recommend! I had an excellent experience at Genesis of West Houston. Skylar was superb and truly great to work with — knowledgeable, friendly, and helpful every step of the way. I also really appreciate Luke in finance for going above and beyond to help close the deal smoothly. Thank you, Genesis of West Houston, for the outstanding service!

- Cara E

Excellent experience purchasing a new 2026 G70. Highly recommend this Genesis dealer as the best by far in the Houston area!

- Todd Buxton

My GV70 was due for a regular maintenance and computer update. These devices were done very quickly. I am very satisfied with the professionalism at Genesis of West Houston Service Department.

- Sherry Kinard

Just bought a GV80 and the sales dept did a great job taking care of my needs.

- Kenneth Welsh

Alex was the best! Very friendly, addressed all my concerns, and kept me abreast of what was going on with my car every step of the way. Not only did he meet me after my car was complete, he pulled my car out front and had it waiting for me. The best customer service rep ever!

- Jennifer Watson

Great experience love, love, love the GV70 we purchased.

- Nathan Moore

Allison, my service representative, is/was fabulous! Service was performed perfectly and ahead of schedule. Wonderful experience.

- Jim Cordell

Treatment, no “pushing attitudes “, cordial excelente service!

- stella fuentes

I have a very positive experience with Daniel and his staff, being a new customer they far exceeded my expectations. Wonderful staff. I am delighted to be a customer ..they treat you so special.

- Doris Mohead

The entire team at Genesis of West Houston was amazing!

The service team did an excellent job with getting my car in for service promptly and advised me of all the information necessary to provide a complete service. I was very happy with the assistance.

- La Wanda Oates

Absolutely the best car buying experience we have ever had. Samantha Flores is the most knowledgeable and professional salesperson we have ever had! Not pushy or like a typical car salesperson, she really was very patient, and kind, she knows her Genesis product line very well. She spent 4 hours going over every detail of our new G90 and got all of our electronics integrated with the vehicle. The most seamless car experience ever for us. We will definitely recommend Samantha to all of our...View More

I experienced an issue that prevented my car from starting. I contacted Genesis roadside assistance and they dispatched someone that was able to get my car running. I drove to Westside Genesis early Monday morning and was immediately greeted by the service advisor. They immediately transferred my car to the service department. I was a pleasantly surprised that they could begin the work right away because Mondays are typically very busy for customers. They were able to diagnose and repair the...View More

We had a great experience at Genesis of West Houston. Andres is a great salesperson and did a wonderful job from the start. We would highly recommend this dealership and Andres to anyone interested in a Genesis vehicle.

Easiest car buying process I've ever experienced and Marcus was amazing and I think the finance guy was Luke if I'm not mistaken he was super cool As well.

I took my car in for an oil change at Genesis West and wowwwwww was i impressed with the facility, and the entire service department. Liberty Kombani was my service consultant and he was to notch. Ms. Sissy was so sweet at the cashier department and everyone that I encountered there was just amazing. I can't wait for my husband to get to experience what I did at this place. They even took care of a recall that I had on my vehicle and gave me a free detail. Love it

Always an excellent experience at Genesis of West Houston. Clean service area. Friendly and helpful staff. It’s my “go-to” for service of my Genesis.

Ms. Lesly Balleza is the best Service Advisor I ever had I have been to many many service stations. None could compare with the friendliness and knowledge of Ms Balleza. I would recommend all my friends to contact Ms. Balleza if they need the services.

- Jon Chen

Great experience, had no issues with service. Everyone was great and very professional and informative. I have never had any issues when I take my Genesis in for service!!

- Carl Culberson

"Sheila was wonderful. She was very professional and courteous. She kept me updated during the servicing of my vehicle which allowed me to make productive use of my time while the car was being serviced."

- Christopher Smith
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